Money glossary

The names the dashboard's money screens use, with each screen's exact label. Your account's fee, period and limit values are not here: the screen itself shows them.

#Balance

Label	Where it shows	What it is
Available to withdraw	Home and Withdraw	What can leave in a withdrawal right now. On Home, the amount already comes without the withdrawal fee, as the screen says right below it. On the Withdraw screen, the fee shows separately, in the withdrawal summary.
Available balance	Balance & Statement	The wallet's free balance, before the withdrawal fee.
Held for MED (on Balance & Statement, Held by MED; on Home, Held)	Home, Withdraw and Balance & Statement	The part of the balance set aside for an open MED, until the bank decides. It doesn't go into a withdrawal. When the MED has already taken the amount from the balance, the screen says "The amount has already left your balance."
To be released	Home, Withdraw and Balance & Statement	Sales still in the holding period. Each one moves to available on its own when its period ends. When there is a date, the screen shows the next release.
Commission	Home and Withdraw	Partner commission balance, kept apart from the account balance. It doesn't leave through the Withdraw screen: the screen itself says where to withdraw it.

#Sale

Label	Where it shows	What it is
Paid by the customer (gross)	sale detail, in Transactions	The amount the payer paid.
Platform fee	sale detail	The sale's fee, taken from the amount paid.
Net in your account	sale detail	The amount paid minus the fee. The top of the detail shows the same amount as Landed in your account.
Available to withdraw	sale detail	The step where the sale's amount moves to available. The screen says when: until when the amount stays on hold, or when it already moved.

#Fees

Label	Where it shows	What it is
Fixed fee, Variable fee and Minimum fee	Fees	The parts of your account's fee, for Pay-in and Pay-out. The screen explains: "The fee is the fixed fee plus the variable fee on the amount, and never below the minimum."
Withdrawal fee	Withdraw and withdrawal detail	The fee on each withdrawal. It is added to the withdrawal amount, not taken from it.
Leaves your available balance	withdrawal summary	The withdrawal amount plus the withdrawal fee.
Available afterwards	withdrawal summary	What is left in available after this withdrawal.
Pending adjustment	withdrawal summary	A balance adjustment still open on your account. While it exists, it reduces what you can withdraw.
Fee adjustments	button on the Withdraw screen, when there is any adjustment	The fee difference on each transaction and how much has been collected: Fee charged, Correct fee and Difference, with Total, Collected and Remaining. Each adjustment is Being collected, Settled or Closed.
Adjusted fee	detail of a transaction with an adjustment	The same adjustment, shown on the transaction where it happened.

For your account's values, see Fees. For withdrawals, see How to withdraw.

#MED and returns

Label	Where it shows	What it is
MED	Sales → Disputes & MED Cases	The Pix Special Refund Mechanism. The payer asked the bank to return a Pix. You can show that the sale was legitimate or accept returning the amount.
In dispute (MED)	sale detail	The payer disputed this Pix. The amount may be held until the decision.
Amount held	MED detail	What was set aside from your available balance for this MED, until the decision.
Amount debited	MED detail	What left your balance when the MED arrived.
Refunded	Transactions	The sale's amount went back to the payer.
Chargeback	Transactions	The payer disputed the card purchase, and the amount left your account.
Returned by bank	Withdrawals	The withdrawal's Pix went out and was later returned.

To answer a MED, see Disputes & MED Cases. For each balance entry, see Balance & Statement.